State of Texas DIR Contract Contract DIR-TSO-4159 (Ordering info below table)
Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
Product & Related Services
Technical Services, Hardware
How to Order
1. For product and pricing information, visit Solid IT Networks website or contact Janet Phillips at 281-445-9695 ext. 1012. You can also email to firstname.lastname@example.org
2. Generate a purchase order, made payable to Solid IT Networks. You must reference the appropriate DIR Contract Number on your purchase order (ie DIR-TSO-4296 or appropriate Reseller Contract ).
3. Email or Fax your purchase order and quote form to your designated vendor sales representative or you may mail to: Solid IT Networks, Inc. 16507 Hedgecroft, Ste 100, Houston, TX 77060, or Fax: (281) 999-4009
Warranty and Return Policies
• Authorization must be obtained prior to return and RMA number issued.
• Product is unopened in unmarked, original manufacturer’s packaging or product is determined defective or DOA.
• Return of product must be authorized within 30 days of purchase.
• Manufacturer or distributor return restrictions may override these standard practices. Not all manufacturers’ allow for returns. Policies are subject to change without notice.
• Processing or restocking fee may apply.
• Customer is responsible for any freight fees applied.
• If criteria is met, credit memo will be issued upon return.
• Warranty and support policies are established by manufacturers and customer shall contact manufacturer directly for warranty and support.