Solid IT Networks

State of Texas DIR Contracts (Ordering info below tables)

Prime Contract: DIR-TSO-4296

Contract Overview: Solid IT Networks, Inc., offers Data Storage, Data Communication & Networking equipment and related services through this contract. This contract offers Extreme Networks, Fortinet, Solid IT Networks, and Vertiv products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Brands	Product & Related Services	DIR ID#
Extreme Networks	Data Storage & Networking Equipment and Related Service	DIR-TSO-4296
Solid IT Networks	Data Storage & Networking Equipment and Related Service	DIR-TSO-4296
Fortinet	Data Storage & Networking Equipment and Related Service	DIR-TSO-4296
Vertiv	Data Storage & Networking Equipment and Related Service	DIR-TSO-4296

Reseller Contracts

Brands	Product & Related Services	DIR ID#
EMC	Data Storage	DIR-TSO-4299
Extreme Networks	Networking	DIR-TSO-4339
InfoBlox (Carahsoft)	Software	DIR-TSO-4288
HP, Inc.	Technical Services, Hardware	DIR-TSO-4159
Hewlett-Packard Enterprise	Maintenance - Hardware	DIR-TSO-4160
Juniper Networks, Inc.	Networking	DIR-TSO-4240
Ruckus Wireless, Inc.	Networking Products & Services	DIR-CPO-4401
Synnex Corp.	Emergency Preparedness Hardware and Related Services	DIR-TSO-4075
Synnex Corp.	Data Storage	DIR-CPO-4458
Arista (Carahsoft)	IT Products	DIR-CPO-4444

How to Order

1. For product and pricing information, visit Solid IT Networks website or contact Janet Phillips at 281-445-9695 ext. 1012. You can also email to sales@solidit.com

2. Generate a purchase order, made payable to Solid IT Networks. You must reference the appropriate DIR Contract Number on your purchase order (ie DIR-TSO-4296 or appropriate Reseller Contract ).

3. Email or Fax your purchase order and quote form to your designated vendor sales representative or you may mail to: Solid IT Networks, Inc. 16507 Hedgecroft, Ste 100, Houston, TX 77060, or Fax: (281) 999-4009

Warranty and Return Policies

• Authorization must be obtained prior to return and RMA number issued.
• Product is unopened in unmarked, original manufacturer’s packaging or product is determined defective or DOA.
• Return of product must be authorized within 30 days of purchase.
• Manufacturer or distributor return restrictions may override these standard practices. Not all manufacturers’ allow for returns. Policies are subject to change without notice.
• Processing or restocking fee may apply.
• Customer is responsible for any freight fees applied.
• If criteria is met, credit memo will be issued upon return.
• Warranty and support policies are established by manufacturers and customer shall contact manufacturer directly for warranty and support (links to manufacturer’s warranty/support policies are listed below).