Contracts
State of Texas DIR Contracts (Ordering info below tables)
Prime Contracts
Reseller Contracts
How to Order
- 1. For product and pricing information, visit Solid IT Networks website or contact Janet Phillips at 281-445-9695 ext. 1012. You can also email to sales@solidit.com
- 2. Generate a purchase order, made payable to Solid IT Networks. You must reference the appropriate DIR Contract Number on your purchase order.
- 3. Email or Fax your purchase order and quote form to your designated vendor sales representative or you may mail to: Solid IT Networks, Inc. 16507 Hedgecroft, Ste 100, Houston, TX 77060, or Fax: (281) 999-4009
Warranty and Return Policies
- • Authorization must be obtained prior to return and RMA number issued.
- • Product is unopened in unmarked, original manufacturer’s packaging or product is determined defective or DOA.
- • Return of product must be authorized within 30 days of purchase.
- • Manufacturer or distributor return restrictions may override these standard practices. Not all manufacturers’ allow for returns. Policies are subject to change without notice.
- • Processing or restocking fee may apply.
- • Customer is responsible for any freight fees applied.
- • If criteria is met, credit memo will be issued upon return.
- • Warranty and support policies are established by manufacturers and customer shall contact manufacturer directly for warranty and support (links to manufacturer’s warranty/support policies are listed below).
Extreme Networks Support/Warranty Policies
Solid IT Networks Support/Warranty Policies
Fortinet Support/Warranty Policies
Vertiv Support/Warranty Policies